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sangoma a200 caller id problem

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#1 gurcem



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Posted 08 March 2012 - 03:52 AM


We are using netborder express (a200 analog) on snom one plus. We can't get caller id information on incoming calls. We have FCT analog cellular gateways connected to sangoma ports. I already tried to connect analog phone to fct directly, and i can see caller id on the analog phone. Also when we connect these FCTs to another systems like Alcatel-Lucent OmniPCX Office, caller id is working fine. You can find the information about FCT in the link below.


Log file i got from sangoma is in the attachment. I already talked with sangoma support and they said that i have to talk with provider :/

Can you please help us in this case?

Attached Files

#2 Vodia support

Vodia support

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Posted 08 March 2012 - 09:50 AM

if your unit is sending the CID and sangoma does not detect it, I would open a ticket with the vendor and sangoma and extract the logs from your "FCT analog cellular gateway"

Even before sangoma generates the invite they're getting the following.


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